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The Red Keith logo is a magnifying glass inset into a red circle, with red letters saying "Red Keith" along the bottom.

Terms and Conditions

This is a summary of the terms we will do business under.

These are the terms you'll generally find in my contracts and engagement letters. I'm happy to talk about any details you would like to change, before we being working together. But I'm presenting these here to give potential clients an idea of what to expect:

  1. Red Keith will conduct investigative and administrative activities, chargeable against the retainer at $125 per hour after deducting actual and reasonable expenses. Fractions of hours are charged in 15 minute increments, rounded down in the client’s favor. Mileage is included in the hourly rate. Upon reaching a chargeable amount equal to the retainer Red Keith will, unless otherwise authorized by the client, furnish a detailed invoice reporting all charges and expenses within 15 days.

  2. CLIENT EXPRESSLY AGREES THAT IF THE CLIENT EXECUTES AN AGREEMENT AND THEN WISHES TO CANCEL THE INVESTIGATIVE SERVICES AGREEMENT ONCE WORK HAS BEGUN, THAT AN AMOUNT EQUAL TO ONE HALF (50 PERCENT) OF THE DEPOSIT FEE BE PAID TO THE AGENCY AS A CASE INTAKE FEE.

  3. Client acknowledges that Red Keith’s fees are not contingent upon the outcome or results of the above referenced investigation. Red Keith makes no warranties or guarantees of any kind, express or implied, as to the results of this investigation.

  4. The client agrees that additional activities of company employees will be paid by the client at the rate of $100 per hour per employee, plus actual and reasonable expenses as mentioned above, and to include meetings, conferences, and court appearances.
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  6. The client agrees to compensate Red Keith for court appearances or depositions either prior or subsequent to the completion of the investigative services outlined in this contract, whether under subpoena or not, and regardless of the party requesting the appearance. Any appearance over 10 hours will be capped at $1,000 for that day, and travel time to court or deposition is included in this time calculation.

  7. The client assumes responsibility to provide accurate information concerning the investigation. The company is not responsible for unproductive investigative time resulting from inaccurate information supplied by the client. The client will provide Red Keith copies of any videos, photographs, police reports or court paperwork like complaints or summons we request, before investigative work will begin. 

  8. Red Keith will maintain reasonable communications with the client during the period of the investigation. The client agrees that meetings and conversations with company representatives may be billed to the client at the rate of $100 per hour.

  9. Red Keith agrees to provide within 15 days of conclusion of the investigation services conducted herein, a written report accurately detailing the hours worked, activities fully accounting for time charged, and results of the investigation.

  10. Red Keith will not engage in any illegal or unethical activity and the client certifies that they are not knowingly requesting any illegal services. Client certifies they are aware the results of an investigation are not guaranteed and the information obtained in an investigation may not be what is desired, nor in favor of the client.

  11. Original videotapes, hard drives, and other physical media will not be released to the client, but will remain the property of Red Keith until required to be surrendered in court as evidence.

  12. Red Keith reserves the right to withhold reports and media products pending payment in full and bank clearance of any payments made.

  13. Client affirms that information requested or discovered during the investigation is not to be used for harassment, stalking, intimidation, threats, or any other illegal purpose.  Client indemnifies and holds harmless Red Keith, its employees, agents, and contractors, from damage, losses, costs and expenses, including any attorney fees or legal fees suffered in connection with, or arising from, claims based on this investigation. This includes any civil or criminal actions, claims, third party claims, lawsuits, disciplinary actions, or any losses alleged to be caused by Red Keith or its employees, agents, and contractors. Red Keith is responsible for illegal acts or gross negligence of its employees, agents, and contractors.

  14. Investigative results are for the client’s use only. Client agrees to restrict the dissemination of findings only to third parties with a legitimate need to know or who are authorized by law. Client will hold harmless Red Keith from damages, loss, expenses, and claims, including attorney fees, incurred out of claims based on investigative findings to client, and for which client fails to keep confidential.

  15. The laws of the State of Washington shall govern this agreement. Client agrees that in the event of any litigation regarding fees owed to Red Keith, jurisdiction and venue shall be in King County, Washington.